Billing Terms & Condition

I. Accepted Payment Methods

We offer diverse secure payment channels covering major credit/debit cards and digital wallets:

  • International Cards:
    ▶ American Express
    ▶ Mastercard
    ▶ Visa
    ▶ Discover
    ▶ JCB
    ▶ Diners Club
  • Digital Wallets:
    ▶ Apple Pay
    ▶ Google Pay
    ▶ PayPal
    ▶ Shop Pay
    ▶ Venmo
  • Local Payment:
    ▶ Elo (Brazil)

II. Secure Payment Infrastructure

  1. Encryption Standards
    • All transactions use 256-bit SSL encryption (verifiable by browser padlock), compliant with PCI-DSS.
    • Tokenization Technology: Full card numbers are deleted post-order, retaining only the last 4 digits for reconciliation. Sensitive data is desensitized during transmission.
  2. Real-time Fraud Control
    • Integrated FraudShield system auto-detects anomalies (cross-regional payments, high-frequency orders), triggering 2FA (SMS/email verification).
    • Supports 3D Secure authentication (Visa Secure/Mastercard Identity Check) to minimize fraud.

III. Payment Process Guide

  1. Checkout Flow
    • Click "Checkout" to redirect to our secure gateway (URL: https://secure.datecheckers.shop).
    • View available payment method icons in real-time and follow prompts to complete payment.
  2. Status Inquiry
    • A confirmation email with transaction details and tracking info is sent immediately after successful payment.
    • Unpaid orders are held for 24 hours and can be resumed in "My Account > Pending Orders".

IV. Payment Data Handling

  1. Data Retention
    • No payment information is stored. Post-order, data is encrypted and sent to partner banks (e.g., Chase Bank, Wells Fargo).
    • System logs record only transaction time, amount, and payment type—no sensitive details.
  2. Refunds & Disputes
    • Refunds are issued to the original payment method: 3–7 business days for credit cards, 1–3 days for e-wallets.
    • For payment issues, contact support@DateCheckers.shop with your order number and transaction screenshots.

V. Customer Support & Security Tips

  1. Support Channels
    • Email: support@DateCheckers.shop (subject: "Payment Issue + Order Number")
    • Address: 859 Santa Ray Ave, Oakland, CA 94610-1738, USA
    • Hours: Mon–Fri 9:00–18:00 (PST)
  2. Security Recommendations
    • Avoid payments on public WiFi and enable 2FA for payment accounts.
    • For suspicious transactions, call +1 510 216 2348 immediately to freeze your account.

VI. Policy Updates

This policy is updated periodically with payment technology upgrades. Major changes (e.g., new payment methods) are announced 15 days in advance via email and checkout page notices.